Shipping Policy

Where we ship

We ship worldwide. Choose your country at checkout to see the shipping options and rates for your address. Don't see a shipping option for your address? Email info@doggybathroom.com and we'll arrange delivery.

Shipping costs

Standard shipping is free on orders over $150 (some exceptions apply). For smaller orders, the shipping cost is calculated at checkout.

Delivery times

Please allow 5 to 7 business days for delivery in Canada. International delivery times vary by destination.

Ordering two Doggy Bathrooms?

Two Doggy Bathrooms fit in one box, for the same shipping cost as one.

Changing your address

If your order is going to the wrong address, email info@doggybathroom.com before it ships.

Delivered packages

Please keep an eye out for your delivery. Doggy Bathroom isn't responsible for packages the carrier marks as delivered that are then stolen or not retrieved.

Returned to sender

If a package comes back to us because of a wrong address, a missed delivery or any other reason, we're happy to resend it. A shipping surcharge applies.

Returns

To return an item, start in our Return Portal. See our refund policy for details.