Frequently Asked Questions

FAQ | Doggy Bathroom

Indoor Bathroom for Dogs

The Doggy Bathroom Canada is the ultimate indoor bathroom for dogs, designed to keep your space clean while making potty training effortless.

Whether you're looking for a pee pad holder, a potty pad holder, or a reliable pee pad tray for dogs, our system provides a hygienic and stylish solution.

This innovative dog toilet indoor ensures that your pup has a designated space, while the secure dog pee tray keeps everything in place. Discover how the pet bathroom that redefines convenience can benefit you and your furry friend!

What is the Doggy Bathroom?

The Doggy Bathroom Canada is an innovative indoor dog toilet designed specifically for small dogs. Acting as a dog litter box and dog pee tray, it provides a hygienic, mess-free solution for pet waste management. Whether you live in an apartment, condo, or home with limited outdoor access, the Doggy Bathroom Canada ensures your pet has a dedicated pet bathroom to use comfortably.

Recognized globally for its award-winning design, the Doggy Bathroom Canada is trusted by pet owners of all small breeds up to 20 lbs. Its unique vertical dog pad holder system allows male dogs to lift their legs while keeping messes contained, making it the best indoor bathroom for dogs.

The Doggy Bathroom Mini is ideal for extra-small breeds and puppies, while the regular size accommodates small dogs up to 20 lbs. Both sizes can be used as training tools, starting with just the pee pad tray for dogs to introduce your pup to the concept. As they progress, the full enclosure can be added to provide visual privacy and a designated space, especially for leg lifters who need extra coverage.


What is the difference between the Doggy Bathroom and the Doggy Bathroom Tray?

The Doggy Bathroom Canada is a complete dog bathroom, featuring an enclosure that provides visual privacy and supports vertical dog pad holder placement, making it ideal for small dogs that lift their legs. It functions as a dog toilet indoor, keeping messes contained while offering a hygienic and stress-free potty training experience for pet owners in apartments, condos, and homes with limited outdoor access.

The Doggy Bathroom Tray, on the other hand, is a pee pad tray for dogs designed to hold pee pads securely in place without an enclosure. It serves as a puppy pee pad tray, puppy pee pad holder, or dog potty tray for those who prefer a more open setup. The tray is a great training tool, allowing pet parents to introduce their dogs to indoor bathroom for dogs training before transitioning to the full dog bathroom enclosure if needed.

Both options provide an effective dog litter box solution for small dogs, giving pet owners the flexibility to choose the setup that best suits their dog’s needs. Whether you're house-training a puppy or offering a reliable dog toilet indoor for an older pet, the Doggy Bathroom Canada and Doggy Bathroom Tray make pet waste management clean, convenient, and stress-free.


How do I set up the Doggy Bathroom?

Setting up the Doggy Bathroom Canada is quick and easy, designed for hassle-free assembly. To get started, simply choose a designated area for the pee pad tray for dogs that is accessible to your dog but not near their food or sleeping spots. Begin by placing the dog pee tray on the ground, ensuring that it’s securely positioned to avoid any shifting.

Next, add a dog pad holder to the dog pee tray. The puppy pee pad holder will keep your pee pad tray for dogs firmly in place during use, ensuring a clean, hygienic pet bathroom environment. Once the holder is in position, insert the pee pad, making sure it fits snugly. The non-slip design of the dog potty tray helps keep everything secure, while the pee pad absorbs any urine.

For dogs that lift their legs, the enclosure can be added to the dog pee tray to provide full visual privacy and further enhance the indoor bathroom for dogs' experience. This feature is especially helpful for male dogs and offers a clean, discreet potty area.

Assembly Tips:

  • Choose a location that’s easy for your dog to access but away from their eating and sleeping areas.
  • Ensure that the dog pee tray and dog pad holder are positioned securely to prevent shifting. The non-slip base ensures the pee pad tray for dogs stays in place during use.
  • For extra privacy and to help with leg-lifting dogs, consider adding the enclosure for a complete dog bathroom experience.

With these simple steps, your Doggy Bathroom Canada is ready to use, offering a convenient and hygienic dog toilet indoor solution for your pet’s potty needs.

For more details, please refer to our Assembly Guide.


What size dogs can use the Doggy Bathroom?

The Doggy Bathroom Canada is designed specifically for small dogs, making it an ideal solution for puppies and small breeds weighing up to 20 lbs. Whether you have a small dog just starting potty training or an adult dog who needs a reliable pet bathroom, the Doggy Bathroom Canada provides a clean, convenient solution.

Its compact design is perfect for small spaces like apartments or homes with limited outdoor access. The regular size Doggy Bathroom Canada accommodates most small dog breeds, while the Mini size offers a more compact option for the tiniest dogs, such as teacup-sized puppies or very small breeds.

Both sizes are designed to ensure a hygienic potty experience, offering the same easy-to-clean dog pee tray and dog pad holder features. With options for all small dog breeds, you can be confident that the Doggy Bathroom Canada will meet your dog's needs.

Additionally, both the regular and mini sizes are flexible as training tools. You can start with just the pee pad tray for dogs for potty training and add the enclosure as your dog becomes more accustomed to using it. Whether you're dealing with a puppy pee pad holder for a young pup or training a small adult dog, the Doggy Bathroom Canada is a versatile and effective dog bathroom solution.

Pro Tip:

For male dogs that lift their legs or for added privacy, the enclosure can be added to any size for a more complete dog toilet indoor experience.


How do I clean the Doggy Bathroom?

Cleaning your Doggy Bathroom Canada is simple and straightforward, ensuring that your indoor bathroom for dogs remains hygienic and odour-free. The Doggy Bathroom Canada is designed with easy maintenance in mind, so you can spend less time cleaning and more time enjoying your pet’s company.

To clean, start by removing the pee pad from the dog pee tray. Dispose of the used pad responsibly, and wipe down the pee pad tray for dogs using a pet-safe cleaner. For a deeper clean, you can wash the dog potty tray with warm, soapy water. We recommend cleaning the dog pee tray thoroughly once a week or as needed to ensure your pet bathroom stays fresh and sanitary.

For added convenience, the dog pad holder and puppy pee pad holder can be cleaned with a damp cloth to remove any residue, and you can replace the pee pad with a fresh one. The Doggy Bathroom Canada’s non-slip pee pad tray for dogs ensures that the potty setup stays securely in place while you clean.

Cleaning Tips for a Fresh Bathroom Experience:

  • Clean the dog pee tray after every use to help control odours and maintain a hygienic environment for your pet.
  • Always dispose of used pee pads in a sealed bag to minimize odours and reduce waste.
  • Periodically wash the dog pad holder and puppy pee pad holder to keep them fresh.
  • Consider adding a new pee pad every day or as needed based on your dog’s bathroom habits.

The Doggy Bathroom Canada is built with your dog’s comfort and hygiene in mind, making it the ideal dog bathroom solution for small dogs, puppies, and all dog owners who want a clean, easy-to-maintain dog toilet indoor setup in their home.

FAQ | Doggy Bathroom

Best Pee Pads for Dogs

When it comes to choosing pee pads for dogs, quality and performance matter. Doggy Bathroom’s dog pee mat offers a superior solution with its pads for puppies and pet pads designed to handle even the most demanding tasks.

Our pet pee pads feature Flash Gel Technology, which absorbs liquid and turns it into gel, holding up to 1000mL of liquid to keep your floors dry and fresh.

Whether you’re using them for pipi pads for dogs or pee pee pads for puppies, our animal pee pad ensures the best experience for your pet with reliable odour control, comfort, and durability.

What makes Doggy Bathroom pee pads different from other brands?

When choosing pee pads for dogs, it’s important to focus on key features such as absorbency, odour control, and size. Our best puppy pads stand out for their superior absorption, thanks to Flash Gel Technology, which quickly turns liquid into gel and allows our pads to hold up to 1000mL of liquid.

Unlike other dog urine pads, our training pads for dogs provide long-lasting protection and efficiency, making them ideal for both puppies and adult dogs. The dog pee pads are designed with an adhesive strip, ensuring they stay securely in place vertically, even with leg-lifters. They also feature baking soda for natural odour control, allowing multiple uses per pad.

With a dog-friendly scent and a stylish design, our dog potty pads provide the perfect balance of function and comfort for your dog. Whether you need puppy pee mats or pet pee pads, our products are practical, durable, and made to withstand daily use, offering a mess-free experience every time.


How long do pee pads last?

Our pee pads are designed for maximum durability, featuring Flash Gel Technology and an absorbent core that can hold up to 1000mL of liquid with ease. These dog training pads are ideal for both puppy pee pads and dog urine pads, offering reliable protection for your floors.

Depending on your dog’s size and frequency of use, these training pads for dogs can last through multiple potty breaks, making them a cost-effective solution. The deodorizing baking soda and dog-friendly scent also help keep the pet pee pad fresh for longer, giving you a longer-lasting dog pad for your pup.

Whether you need puppy pee mats or dog potty pads, our pads are built to withstand everyday use and keep your home clean.


Do pee pads have a strong scent?

Our pee pads come with a lightly scented fragrance that encourages your dog to use the pad while ensuring it’s not overwhelming. 

This subtle, dog-friendly scent is carefully crafted to attract your dog to the right spot without being too strong for you. Unlike many other dog potty pads that use harsh chemicals, our peepee pads are designed with your pet’s health in mind. The scent helps direct your dog to the puppy pad or dog urine mat, making it easier for them to learn proper potty habits. 

The mild fragrance ensures your home stays fresh without a strong odour. Whether you're using wee wee pads for dogs or puppy pee pee pads, the scent is pleasant yet subtle, making it an ideal choice for your pet’s potty needs.


How do I train my dog to use the Doggy Bathroom?

Training your dog to use pee pads requires patience, consistency, and the right environment. Start by placing the pee pad in a designated area, such as a quiet, easily accessible spot in your home. 

The Doggy Bathroom is an ideal solution for this, as it provides a clean, contained space where your dog can easily access their dog pee pads. Its design keeps the pee pads secure, ensuring they stay in place as your dog learns. Encourage your dog to use the pee pad after meals, naps, and playtime, which are the most common times they’ll need to relieve themselves. With the Doggy Bathroom, your dog has a comfortable, private space, making the transition to using puppy pads or dog training pads easier.

When your dog successfully uses the pee pad, reward them with praise or treats, reinforcing their positive behaviour. Be consistent with the placement of the pee pad, as dogs thrive on routine. Over time, they’ll begin to associate the Doggy Bathroom with their designated potty area, making training more seamless. The Doggy Bathroom also makes cleanup easier, ensuring your home stays hygienic and mess-free. 

The enclosed space helps to contain any mess, while the pee pads are easily disposed of, keeping your home clean and your dog comfortable. For a more hygienic training experience, the Doggy Bathroom elevates the process, offering both convenience for you and comfort for your dog.

7 Ways to Train Your Dog to Use the Doggy Bathroom


How do Doggy Bathroom pee pads help training and hygiene?

Doggy Bathroom pee pads are designed to make potty training easier for both you and your dog. Featuring advanced Flash Gel Technology, these dog training pads quickly absorb liquid and turn it into gel, ensuring your dog’s potty area stays dry and mess-free. This technology also makes our puppy pee pads highly effective, holding up to 1000mL of liquid with ease, so your dog can use them multiple times before needing a replacement.

In addition to superior absorbency, our pee pads for dogs are designed for hygiene and convenience. When used in conjunction with the Doggy Bathroom, these potty pads for dogs stay securely in place, even for leg-lifters. The adhesive strip ensures the pad won’t shift, making potty time more predictable and stress-free for both your dog and you.

By using our pee pads for puppies and adult dogs together with the Doggy Bathroom, you not only streamline training but also keep your home cleaner and more hygienic. The pads feature a lightly scented design to attract your dog to the right spot, while baking soda helps neutralize odours, leaving your space fresh and tidy.

Mess-Free Pee Pad Training for Male Dogs

FAQ | BIO•SPA

Clean Grooming for Dogs

We are dedicated to providing the best all natural grooming products for your pet. Our collection of premium, natural care dog grooming products is formulated with the finest ingredients like organic aloe vera, vitamin e, willowherb, and shea butter to nourish and soothe your dog's skin and coat.

Whether you're looking for the best shampoo and conditioner for puppies or a sensitive coat, a quick refresh with waterless pet shampoo, or a gentle solution for allergic reactions, BIO•SPA offers the best dog grooming shampoo and conditioner for all of your pet's grooming needs.

Explore our natural, cruelty-free grooming line designed to enhance your pet’s comfort and cleanliness.

What makes BIO•SPA the best natural dog grooming products?

BIO•SPA by Doggy Bathroom offers the best natural shampoo for your pet’s grooming routine.

Our absolutely natural pet shampoo is carefully crafted with natural and organic ingredients like aloe vera, yucca and willowherb, ensuring your dog’s skin and coat stay nourished and healthy. We prioritize natural care shampoo solutions that are both gentle and effective, free from harsh chemicals.

Our natural grooming line is suitable for all coat types, ensuring the best shampoo for pups that gives your pet a radiant, soft coat with every wash. With BIO•SPA, you can be confident that you’re using the best natural grooming products that provides deep nourishment and a luxurious experience for your dog.

Why should I use natural dog grooming products for my dog?

Selecting natural dog grooming products, such as BIO•SPA, helps you steer clear of the harsh chemicals often present in regular shampoos and conditioners.

Our natural dog shampoo and natural dog conditioner are made with the finest Canadian botanicals like willowherb and aloe vera, which offer antioxidant and soothing benefits for your dog’s coat and skin.

Natural grooming products are great for maintaining a healthy and shiny coat while being mindful of your dog’s well-being.

With BIO•SPA’s organic dog shampoo and natural dog conditioner, you’re giving your dog the best dog shampoo and conditioner routine that is not only effective but also kind to their skin.

By choosing natural dog shampoo, you're investing in natural care dog shampoo that supports your pet’s health, comfort, and the environment.

Understanding Natural Dog Shampoo Ingredients


Is BIO•SPA canine shampoo safe for dogs with sensitive skin or allergies?

BIO•SPA dog shampoo is designed to be safe for dogs with sensitive skin and helps avoid allergic reactions that can sometimes occur with harsh chemicals. Our natural shampoo for dogs is made with plant-based ingredients, including willowherb and aloe vera, which are known for their soothing properties.

The best natural shampoo is formulated without artificial fragrances or dyes, making it the best dog shampoo for sensitive skin. Whether your dog has dry skin, allergic reactions, or other sensitivities, BIO•SPA ensures a gentle, natural dog shampoo experience that cleanses and nourishes without irritation.


What is the best dog shampoo and conditioner for Yorkies or Doodles?

BIO•SPA offers the best dog shampoo and conditioner for Yorkies, Doodles, and all dog breeds. Our natural dog shampoo is perfect for the unique coat needs of these dogs, helping to maintain softness, manageability, and shine.

The best dog shampoo for Yorkies needs to be gentle enough for their delicate skin while providing the best dog shampoo and conditioner routine to nourish their fine fur. BIO•SPA’s dog grooming shampoo and conditioner are formulated with organic ingredients, like aloe vera, that help to hydrate and soothe.

For Doodles, who often have curly or wavy coats, BIO•SPA’s dog shampoo and conditioner for doodles works to tame tangles while ensuring a clean and silky finish. Whether you're looking for the best dog shampoo and conditioner for Yorkies or the best dog shampoo and conditioner for Doodles, BIO•SPA offers the premium grooming experience they deserve. It is the best dog shampoo and conditioner for doodles.

What are the benefits of using shea butter in dog shampoo and conditioner?

Why do dogs need shampoo and conditioner? Shea butter is a powerhouse ingredient in BIO•SPA’s dog shampoo and conditioner formulas. Known for its natural oils, it deeply moisturizes and nourishes your dog’s coat, leaving it soft and shiny.

Shea butter helps to hydrate dry skin, making it an excellent ingredient for dog conditioner for dry skin. When used in our dog shampoo and conditioner, shea butter enhances the best dog conditioner qualities by locking in moisture and supporting the overall health of your dog’s coat. For dogs that experience seasonal dryness or flaky skin, our natural dog conditioner with shea butter is a perfect way to provide relief and nourishment.

Shea butter is just one example of how BIO•SPA delivers the best dog shampoo and conditioner with natural, soothing properties that will leave your dog’s coat feeling fresh, healthy, and pampered.


Is waterless dog shampoo a good option for my pet?

Yes! Waterless dog shampoo is a convenient option for quick clean-ups and between-bath grooming. BIO•SPA’s best waterless dog shampoo provides an easy-to-use solution for dogs that need a little freshening up without the need for a full bath.

Our natural waterless dog shampoo is made with natural oils and plant-based ingredients, making it a gentle yet effective choice for cleaning your dog’s coat. The best smelling waterless dog shampoo not only cleans but also leaves a fresh, subtle scent. BIO•SPA’s waterless foam dog shampoo is perfect for active dogs who love the outdoors or for those who need a quick refresh.

It’s also ideal for owners seeking a natural waterless dog shampoo that’s all-natural and free from harsh chemicals, ensuring the best waterless shampoo for dogs that is kind to their pet’s skin.

What makes BIO•SPA’s waterless foam dog shampoo the best for my pet?

BIO•SPA’s waterless foam dog shampoo stands out as the best dog shampoo alternative for quick and effective cleaning and is the best smelling waterless dog shampoo.

It’s formulated with natural waterless ingredients, ensuring a gentle and thorough cleanse without the need for a full bath. As the best shampoo for dogs, it combines all-natural dog care to keep your pet’s skin and coat healthy, hydrated, and smelling fresh.

Infused with organic botanicals like aloe vera and willowherb, this natural shampoo for dogs helps soothe the skin and is particularly beneficial for dogs with sensitivities or prone to allergic reactions.

Our cruelty-free formula maintains the ph balance of your dog's skin, making it the ideal choice for dog grooming shampoo and dog conditioner for dry or itchy skin. Additionally, the best smelling waterless dog shampoo leaves a light, fresh scent without overpowering fragrances.

For pet owners seeking a natural alternative to traditional bathing, BIO•SPA's natural waterless dog shampoo provides an effective, quick solution to refresh your dog while maintaining their coat’s natural shine. This is truly the best waterless shampoo for dogs on the market.

BIO•SPA’s dog shampoo and conditioner pair perfectly, offering a complete grooming experience. Whether you use it as an occasional refresh or as part of your dog’s regular grooming routine, it’s designed to provide the best dog shampoo and conditioner treatment, making it the best natural dog shampoo for maintaining a soft, clean coat.

Is waterless shampoo good for dogs, and should I use it?

Yes, waterless shampoo for dogs is a great option for busy pet owners or those in need of a quick, convenient clean. Is waterless shampoo good for dogs?

BIO•SPA’s best waterless shampoo for dogs offers a quick refresh, perfect for dogs on the go. It’s a natural waterless dog shampoo that provides the same gentle cleaning as a traditional bath, but without the mess or hassle. With its ph balance designed for dogs’ skin, it ensures a safe, effective clean without irritation or dryness.

Our best natural dog shampoo and dog waterless shampoo options are all cruelty-free and feature all-natural dog care ingredients like yucca and organic aloe vera to nourish and hydrate your dog’s coat.

Whether you’re looking for the best waterless dog shampoo for a fresh scent or to address dry skin with a dog conditioner for dry skin, BIO•SPA ensures that your dog gets the best care. Our dog shampoo and conditioner can be used to complement your waterless wash for a complete grooming experience.

Do dogs need conditioner? Yes! While waterless dog shampoo helps freshen up your dog between full baths, using a dog shampoo conditioner ensures your pet’s coat stays soft, manageable, and shiny.

BIO•SPA’s dog shampoo and conditioner formulas are rich in natural oils and formulated to be gentle yet effective, whether you’re using them for regular grooming or after a waterless foam dog shampoo session.

For those with specific coat needs, our line also includes options like the dog shampoo and conditioner for poodles, making BIO•SPA your go-to for the best dog grooming products on the market.

Benefits of Waterless Dog Shampoo for Pets


Why should I choose BIO•SPA’s natural dog grooming products over others?

BIO•SPA’s dog shampoo and conditioner are packed with the best natural ingredients, making them a superior choice for pet owners who want to give their dogs the best shampoo and conditioner for dogs available.

With natural waterless dog shampoo options like our waterless foam dog shampoo, you can provide quick, effective cleaning between regular baths, ensuring your dog always feels fresh without the mess.

Our best waterless dog shampoo is perfect for dogs on the go, offering an easy-to-use solution with all-natural dog care ingredients that are gentle on the skin and coat.

The best dog shampoo is formulated with the finest ingredients, including shea butter, known for its moisturizing and soothing properties. Whether you’re looking for the best organic dog shampoo or a natural shampoo for dogs, BIO•SPA offers premium products that are free of harsh chemicals and fragrances.

Our formulas maintain the ph balance of your dog’s skin, making it perfect for dogs prone to sensitivities or allergic reactions. For those who prefer a waterless dog shampoo option, our natural waterless shampoo is made to be both effective and gentle, ensuring a clean dog without the need for a bath.

BIO•SPA is also cruelty-free, giving you peace of mind knowing that no animals were harmed in the making of these products. With organic dog conditioner and dog shampoo conditioner formulas, BIO•SPA’s natural grooming products are not only gentle on your dog’s skin, but also best dog grooming products for maintaining a healthy, shiny coat.

Whether you're looking for best smelling dog shampoo or a quick waterless dog shampoo solution, BIO•SPA’s range has something for every dog’s needs, from dog conditioner for dry skin to gentle, hydrating care for any coat type.

By choosing BIO•SPA, you're opting for the best dog shampoo and conditioner, with the added benefit of natural shampoos that are effective, safe, and designed to make grooming a stress-free experience for both you and your dog.

Finding Joy in Dog Grooming with BIO•SPA

FAQ | Doggy Bathroom

Orders, Shipping & Returns

Need help with your Doggy Bathroom order, shipping, or returns? We make indoor potty training hassle-free, and that includes a smooth shopping experience. Find details on international shipping, order tracking, return policies, and more.

Whether you're looking to make a return or need help with shipping, we've got you covered. Get the answers you need for stress-free shopping and fast shipping on your Doggy Bathroom pee pads and indoor dog potty solutions.

International Shipping

We ship worldwide! Simply select your delivery country at checkout to view available shipping rates. If your country isn’t listed, contact us for a quote.

Tip 💡☝️: We can fit two Doggy Bathrooms in one box for the same shipping price as a single unit. If you're considering purchasing two—or know a friend who might be interested—you can split the shipping cost and save!


Shipping Policy

Where does Doggy Bathroom ship?

To check if we ship to your location in Canada, please enter your shipping address at checkout. If your address does not appear, email us for a shipping quote.

Important: Doggy Bathroom is not responsible for stolen or unclaimed packages once they are marked as delivered by the carrier. We recommend closely monitoring your shipment’s tracking updates.

How much does shipping cost?

We offer free standard shipping on all orders over $150 in Canada (some exceptions apply). Shipping rates are calculated at checkout based on your delivery address.

When will I receive my order?

Orders typically arrive within 5 to 7 business days.

Do you ship to PO Boxes?

At this time, we do not ship to PO Boxes. If this is your only option, please contact us for a custom shipping quote.

Can I change my shipping address?

If your order is being shipped to an incorrect address, please email us before your order is dispatched so we can assist you.

My order is missing items.

We’re sorry if an item is missing from your order. Please email us within 72 hours of receiving your package, and we’ll resolve the issue right away.

Important: Doggy Bathroom cannot be held responsible for missing items if they are not reported within 72 hours of delivery.


What is your "Return to Sender" policy?

If your package is returned to us due to an incorrect address, missed delivery, or any other reason, we’re happy to resend it. However, a shipping surcharge will apply.


Return Policy

How do I return an item?
Before initiating your return, please review the policies on this page.

  1. Visit our Return Portal.
  2. Enter your order number and email address to get started.
  3. Follow the instructions and select the item(s) you wish to return.
  4. Once your request is approved, you will receive a confirmation email with shipping guidelines.

What items are returnable?
Items are eligible for return if they meet the following conditions:

  • Received within 30 days of the delivery date.
  • Full-priced items.
  • Unused, with no visible signs of wear.
  • Intact and in original packaging.

Need more time to train your pup? No problem! Email us before the 30-day deadline to request an extension.

What items are non-refundable?
The following items are final sale and cannot be returned:

  • Gift cards
  • Items purchased on sale
  • Items purchased with a discount code

What are the refund options?
We offer the following refund methods:

  • Refund to the original payment method
  • Refund to store credit (if applicable)

What are the return costs?

  • Shipping: If you choose to generate a return label through our Return Portal, the cost of the label will be deducted from your refund. Alternatively, you may purchase a return label from a courier of your choice.
  • Restocking Fee: A 15% restocking fee will be deducted from the total refund.
  • Packaging & Condition: Ensure items are correctly packed in their original, clean condition. Any damages during transport due to improper packing may result in a deduction from the total refund. Scuffs, marks, or damage may lead to a reduction of up to 50%. Refunds will also be reduced if any items are missing.

What happens to my return?
We take great care and responsibility in supporting our community and environment. Our no-landfill policy ensures that returned and/or damaged items are upcycled and donated to animal shelters, rescues, or charities for various uses. Recycling is only considered as a last resort.

What if I receive a damaged item?
If you receive a faulty product, please email us at info@doggybathroom.com within 3 days of delivery, including photos of the issue.

Can items be exchanged?
If you would like to exchange a product for a different size or colour, please return your existing item(s) and place a new order for the desired item(s). All returns are subject to our Return Policy.

How do I ship back the items?
Once your refund request is approved, a return label will be sent to your inbox within 72 hours. Package your items in the same clean and good condition as received, affix the return label to the original packaging, and drop it off at the most convenient location.

For additional shipping instructions, refer to the email received after submitting your return request.

How soon will I receive my refund?
Once we receive and inspect your return, you will be notified via email. Refunds are processed within 5 to 7 business days, though bank processing times may take longer. If you have not received your refund within 30 days, please contact us.

What if my order is missing an item?
If an item is missing from your order, please email us at info@doggybathroom.com within 72 hours of receiving your purchase. We will resolve the issue right away.

Important: Doggy Bathroom is not responsible for missing items that are not reported within the first 72 hours of delivery.

Need more assistance?
If you have any other questions about returns or refunds, feel free to reach out to us at info@doggybathroom.com.


Return Portal

Are we breaking up? 💔 It's okay we understand. Please click here to initiate the return process.


About Discount Codes & Sales

All sales are final on discounted items, gift cards, and refurbished products. These items are not eligible for returns or exchanges.


Links

Disclaimer

Last updated: July 2, 2024. The information contained on Doggy Bathroom’ website is for general information purposes only. Doggy Bathroom assumes no responsibility for errors or omissions in the contents on the Service. 

In no event shall Doggy Bathroom be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Doggy Bathroom reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice. Doggy Bathroom does not warrant that the website is free of viruses or other harmful components.

External links disclaimer

Doggy Bathroom website may contain links to external websites that are not provided or maintained by or in any way affiliated with Doggy Bathroom. Please note that the Doggy Bathroom does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Cookies Policy

Last updated: July 2, 2024. Doggy Bathroom ("us", "we", or "our") uses cookies on Doggy Bathroom (the "Service"). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies. 

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be "persistent" or "session" cookies.

How Doggy Bathroom uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising. 

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service: 

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

 If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can your find more information about cookies

You can learn more about cookies and the following third-party websites:

Privacy Policy

Last updated: July 2, 2024. Doggy Bathroom ("us", "we", or "our") operates www.doggybathroom.comThis page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze 

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies; Usage Data. 

Place of processing: US – Privacy Policy – Opt Out

Google Ads conversion tracking (Google Inc.)

Google Ads conversion tracking is an analytics service provided by Google Inc. that connects data from the Google Ads advertising network with actions performed on this Application.

Personal Data collected: Cookies; Usage Data. 

Place of processing: US – Privacy Policy. Privacy Shield participant. 

Twitter Ads conversion tracking (Twitter, Inc.)

Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on this Application.

Personal Data collected: Cookies; Usage Data. 

Place of processing: US – Privacy Policy

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

Personal Data collected: Cookies; Usage Data. 

Place of processing: US – Privacy Policy. Privacy Shield participant. 

Facebook Analytics for Apps (Facebook, Inc.)

Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.

Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service. 

Place of processing: US – Privacy Policy

Display Advertising extension for Google Analytics (Google Inc.)

Google Analytics on this Application might use Google's Interest-based advertising, 3rd-party audience data and information from the DoubleClick Cookie to extend analytics with demographics, interests and ads interaction data.

Personal Data collected: Cookies; Usage Data. 

Place of processing: US – Privacy Policy – Opt Out.

Personal Data is collected for the following purposes and using the following services: 

Advertising

This type of services allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services. 

Google Ad Manager (Google Inc.)

Google Ad Manager is an advertising service provided by Google LLC that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google's use of data, consult Google's partner policy. This service uses the “DoubleClick” Cookie, which tracks use of this Application and User behavior concerning ads, products and services offered. Users may decide to disable all the DoubleClick Cookies by clicking on: www.google.com/settings/ads/onweb/optout?hl=en.

Personal Data collected: Cookies; Usage Data. 

Place of processing: United States – Privacy Policy. Privacy Shield participant.  

Facebook Audience Network (Facebook, Inc.)

Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook's use of Data, consult Facebook's data policy

This Application may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings.

Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.

Personal Data collected: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data. 

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Amazon Mobile Ads (Amazon)

Amazon Mobile Ads is an advertising service provided by Amazon.com, Inc.

Personal Data collected: Cookies; Usage Data. 

Place of processing: United States – Privacy Policy.

Communications 

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.  

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of April 19th 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. 

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. 

Contact Us

If you have any questions about this Privacy Policy, please contact us: info@doggybathroom.com