Shipping Policy

Where does Doggy Bathroom ship?

We ship anywhere in Canada. If you live outside of Canada, please visit our USA site.

Important: Doggy Bathroom will not be responsible for stolen or unretrieved orders if a package shows delivered. We ask that you please closely monitor delivery of your shipment.

How much does shipping cost?

We offer free standard shipping on all orders above $99 (some exceptions apply). For orders under $99, our standard shipping cost is shown at checkout.

When will I receive my order?

Please allow 5 to 7 business days to receive your order.

Can I change my shipping address?

If your order is shipping to an incorrect address, please email us at

My order has missing items.

We’re sorry if there’s an item missing from your order, please send us an email at within the first 24 hours upon receiving your purchase and we will fix it right away. 

Important: Doggy Bathroom will not be responsible for missing items that were not notified within the first 24 hours upon reception.